In the moment feedback increases your response rate by up to 500%
Happier customers lead to higher Customer Retention Rates and lead to higher profits.
Try the Viewpoint Solution
User-Friendly Reporting Dashboard to review collected feedback
Our dashboard is designed for the ultimate user experience. The devices work to collect feedback and our dashboard uses that data to develop fully customizable reports with export functions.
Fully customizable, User-Friendly Solutions!
We offer turnkey solutions which require no setup, and no system integration.
Our devices are plug and play and are fully customizable. They can be branded to meet your branding requirements and suite any location you place them in.
Real-time Alerts for Operational Efficiencies
In situations where the feedback received has crossed a critical threshold on service levels, your operational teams get instant notifications based on set KPI's. This leads to immediate action and happier customers.
Brands that choose Viewpoint Feedback
Jessica Suess
Oxford Aspire
Having these kiosks in-store is like having a dozen mystery shoppers reporting their in-store experiences every day.
Hayley White
NHS - Patient Experience
This has enabled us to really know what our patients and carers think. They provide real-time patient feedback that gives us great insights enabling patient's voice to be heard.
John Carter
University of Warwick - Service Delivery
Accurate and swift feedback capture gave us a wealth of insight that enabled us to drive ongoing improvements. Given the proven links between student satisfaction, recruitment, and financial performance, the ability to identify and resolve sources of student dissatisfaction when they occur is a service differentiator.
What Viewpoint's Customers have to say
Have questions?
Our sales team is available Monday to Friday from 8 a.m. to 7 p.m. EST.
